Here’s a Shipping Policy tailored for your international and Indian e-commerce site, emphasizing free shipping for all regions. Customize the placeholders (e.g., [TAJ TAILORS]) and consult a legal advisor for compliance with local laws.
Shipping Policy
Last Updated: [18/03/2025]
At [TAJ TAILOR], we strive to provide a seamless shopping experience with free shipping on all orders, whether you’re in India or anywhere else in the world. This policy outlines how we handle shipping, delivery timelines, and related terms.
1. Free Shipping Coverage
All Orders: Enjoy free standard shipping on every order, regardless of order value or destination.
No Hidden Charges: Shipping costs are fully covered by us. You only pay for the product(s) you purchase.
2. Order Processing Time
India Orders: Processed within 1–3 business days (excluding weekends/public holidays).
International Orders: Processed within 2–5 business days (subject to customs clearance and local regulations).
3. Estimated Delivery Timelines
For India:
Standard Delivery: 3–7 business days after processing.
Remote Areas: Delivery may take up to 10–14 business days (e.g., Northeast India, Jammu & Kashmir).
For International Orders:
Standard Delivery: 7–10 business days after processing, depending on the destination.
Delays may occur due to customs, local holidays, or unforeseen logistics issues.
4. Order Tracking
You will receive a tracking number via email once your order is shipped.
Track your package through our partnered courier services (e.g., India Post, DHL, FedEx).
Note: Tracking availability may vary for international destinations.
5. International Customs & Duties
While shipping is free, customs duties, taxes, or import fees (if applicable) are the SELLERS responsibility.
These charges vary by country and are determined by local authorities. We cannot estimate or cover these fees.
6. Shipping Restrictions
Prohibited Items: Certain products (e.g., liquids, electronics, perishables) may face shipping restrictions based on destination-country laws.
Address Accuracy: Ensure your shipping address is complete and correct. We are not liable for delays or losses due to incorrect addresses.
7. Damaged or Lost Packages
Lost in Transit: Contact us if your order does not arrive within 30 days (international) or 15 days (India). We’ll investigate and reship or refund.
Damaged Items: Notify us within 48 hours of delivery with photos. We’ll replace the item free of charge.
8. Returns & Exchanges
Free Return Shipping: Not applicable. Customers are responsible for return shipping costs unless the item is defective or damaged.
See our [Return Policy] for details.
9. Limitations
Unserviceable Areas: We may be unable to ship to certain remote regions. Contact us before ordering if unsure.
Force Majeure: Delays due to natural disasters, pandemics, or political unrest are beyond our control.
