Below is a Terms and Conditions (T&C) template tailored for an international e-commerce website operating in India. This draft complies with key Indian laws, including the Consumer Protection Act 2019, Information Technology Act 2000, and Digital Personal Data Protection Act 2023 (once enforced). Always consult a legal professional to ensure compliance with your specific business model and jurisdictional requirements.
Terms and Conditions
Last Updated: [18/03/2025]
Welcome to tajtailorshandicraft (“we,” “us,” or “our”). By accessing or using our website [https://tajtailorshandicraft.com/] (the “Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Site.
1. Eligibility
You must be at least 18 years old to use this Site or have legal guardian consent if under 18.
By using the Site, you confirm that you are legally permitted to purchase the products listed and comply with Indian laws.
2. Account Registration
You must provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Notify us immediately of any unauthorized use of your account.
3. Product Information
Product descriptions, images, and prices are provided for informational purposes. While we strive for accuracy, we do not guarantee that all details are error-free.
Colors or appearances may vary slightly due to screen settings.
4. Pricing and Payments
All prices are in Indian Rupees (INR,USD,EURO) unless stated otherwise.
Prices include GST (Goods and Services Tax) as applicable under Indian law.
We accept payments via credit/debit cards, UPI, NetBanking, and other secure payment gateways.
We reserve the right to cancel orders in case of pricing errors or stock unavailability.
5. Shipping and Delivery
Delivery timelines are estimates and may vary due to logistics or customs delays.
International orders may be subject to customs duties, taxes, or import fees, which are the Seller’s responsibility.
Risk of loss or damage to products passes to you upon delivery.
6. Returns, Refunds, and Cancellations
Return Window: You may return eligible products within [international 30 days] of delivery (minimum 3 days as per Indian Consumer Protection Act).
Products must be unused, in original packaging, and with proof of purchase.
Refunds will be processed within 7–10 business days after return approval.
For cancellations, contact us before the order is shipped.
7. Prohibited Activities
You agree not to:
Use the Site for illegal purposes or violate Indian laws.
Upload harmful content (viruses, malware, etc.).
Reverse-engineer or exploit the Site’s code or content.
Impersonate others or engage in fraudulent transactions.
8. Intellectual Property
All content on the Site (logos, text, images, software) is owned by us or licensed to us and protected under Indian copyright and trademark laws.
Unauthorized use of our intellectual property is strictly prohibited.
9. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages (e.g., loss of profits, data) arising from your use of the Site.
Our total liability for any claim related to the Site shall not exceed the amount paid by you for the product/service in question.
11. Dispute Resolution
Disputes will be governed by Indian law and subject to the exclusive jurisdiction of courts in [Kolkata/West bengal], India.
In case of disputes, parties shall first attempt resolution through negotiation or mediation.
12. Termination
We reserve the right to suspend or terminate your access to the Site for violations of these Terms or suspicious activity.
13. Force Majeure
We are not liable for delays or failures due to circumstances beyond our control (e.g., natural disasters, pandemics, government restrictions).
14. Amendments
We may update these Terms at any time. Changes will be effective upon posting on the Site. Continued use constitutes acceptance of the revised Terms.
15. Contact Us
For questions about these Terms, contact: Email: [shop@tajtailorshandicraft.com] Address: [kolkata westbengal India] Phone: [+91 8514860165]
